CargoViCargoVi

Operations to Cuba

The whole agency, from order to receipt, on one screen.

CargoVi brings remittances, top-ups, parcels and claims into a single flow: one record per customer, tracking all the way to delivery in Cuba, and the cash drawer balanced at close of day.

Start with one agency and one user. Nothing to install.

app.cargovi.com

Remittances

Intake, payment and delivery

Delivered today

18

Outstanding

$2,940

In transit

7

CustomerAmountStatus
Yanet Pérez$250Delivered
Osmany Díaz$400Out for delivery
Dayana Cruz$180Pending
Rafael Mora$320Delivered
Remittances view · sample data
  • One flow, four services

    Remittances, top-ups, parcels and claims share the customer, the beneficiary and the cash drawer.

  • Down to the municipality

    Every delivery is tracked by province and municipality, not just marked “sent”.

  • Real numbers

    Payments, balances and receipts come out of the operation itself, not a separate sheet.

Modules

The services you already sell, in order.

Every module works off the same customer record and the same beneficiary in Cuba. Nothing is entered twice.

  • Remittances

    Intake, correction, payment and delivery in a closed flow, with partial payments and a running customer balance.

  • Top-ups

    Phone credit and data packages, with the same payment step and the same receipt as every other service.

  • Parcels

    Shipments with their provider, their cost and tracking down to the destination municipality.

  • Claims

    Each claim stays linked to the original operation, with its history and its resolution.

  • Customers

    One record per customer with their history, their balance and every beneficiary attached to them.

  • Beneficiaries in Cuba

    A directory deduplicated by ID number, with province, municipality and delivery address.

  • Payments and cash

    Cash, card or transfer, with the outstanding balance worked out for you.

  • Receipts

    A receipt for any paid or partially paid operation, ready to print or send.

  • Reports

    Sales, receivables, provider cost and profit, calculated on real data.

How it works

From the WhatsApp message to the signed receipt.

Three steps, the same path for any service.

  1. 1

    Record the operation

    Find the customer, pick or create the beneficiary in Cuba, and build the service. If the customer already exists, you reuse their record instead of duplicating it.

  2. 2

    Take payment and track it

    Register a full or partial payment and the balance recalculates itself. The operation moves through its states until delivery in the destination municipality.

  3. 3

    Close the day

    Issue the receipt, check the cash drawer and read the reports on sales, outstanding payments and profit. All from the same data, not a separate sheet.

Assisted AI

Paste the customer's message. Review the draft. Confirm.

Assisted intake reads the message as it arrives — nicknames, half-finished addresses, an amount buried mid-sentence — and proposes an operation with customer, beneficiary, destination and amount already separated. You review and confirm: the AI proposes, it never saves on its own.

  • Pulls customer, beneficiary, province, municipality and amount out of the pasted text.
  • Flags what it could not find instead of inventing it.
  • Each analysis counts as one AI action against your plan, so the cost stays predictable.

Pasted message

hey send 250 to my aunt marta ruiz, the one in banes holguín, calle maceo 14 between agramonte and martí. her number is 53 5412 8890

Proposed draft

Service
Remittance
Beneficiary
Marta Ruiz
Destination
Holguín · Banes
Address
Calle Maceo 14, btw Agramonte and Martí
Phone
+53 5412 8890
Amount
$250.00

Awaiting review — nothing is saved until you confirm.

Pricing

One plan per agency, not per operation.

You pay for the agency and its team. The operations you run inside your plan are not billed on top.

Reference pricing while we finalise the plans. Get in touch and we'll confirm yours before you subscribe.

Starter

For the agency getting started and moving off spreadsheets.

$49/mo

USD, billed monthly

Get started
  • 2 users
  • 300 operations per month
  • 300 AI actions per month
  • Remittances, top-ups and parcels
  • Customers and beneficiaries
  • Payments and receipts
  • Basic reports
Most chosen

Pro

For the agency with several staff and daily volume.

$99/mo

USD, billed monthly

Get started
  • 8 users
  • 2,000 operations per month
  • 2,000 AI actions per month
  • Everything in Starter
  • Linked claims
  • Profit and cost reports
  • Priority support

Agency Plus

For large operations or more than one branch.

$199/mo

USD, billed monthly

Get started
  • Unlimited users
  • Unlimited operations
  • 5,000 AI actions per month
  • Everything in Pro
  • Multiple branches
  • Roles and team permissions
  • Hands-on migration support

Talk to us

FAQ

What agencies ask before they start.

Can I bring over what I have in Excel?

Yes. Customers and beneficiaries can be loaded from your current sheets; the old history can stay as reference while the day's work already runs inside CargoVi. On plans with migration support we help you with that first load.

Who can see my agency's data?

Only your agency. Every record is isolated by agency at the database level, so neither another agency on the system nor a user without permission reaches your customers, your amounts or your beneficiaries.

Does it work if I sell only one service?

Yes. You can turn on remittances only, parcels only, or whichever ones you use. The modules you don't sell stay out of the way, and you can enable them later without reloading customers.

How many staff can use it at once?

As many as your plan includes. Each person signs in with their own user and their own role, so you know who recorded each operation and who took each payment.

What happens when a customer disputes a delivery?

You open the claim from the original operation. It stays linked to that remittance or parcel, with its history and its resolution, so you're not hunting for a conversation from three weeks ago.

Does the AI decide anything for me?

No. Assisted intake only proposes a draft from the message you paste. Nothing is saved until you review and confirm it, and whatever it could not find is flagged rather than made up.

Contact

Tell us how your agency works.

We'll show you the system with your own services and tell you straight whether it fits.

hola@cargovi.com

Your mail client will open with the message ready.

Stop rebuilding the day in a spreadsheet.

Record your first operation today and watch the cash close come out on its own.